Responsibilities

- Your responsibilities include:

Job duties are varied and complex, needing independent judgment and include but are not limited to:

Provide 1st level of support on the Sales end to end processes.

Solve and resolve simple to complex queries.

Participate in testing of new applications.

Meet GSCO Support KPIs and targets.

This is a work from office role with 24/7 shifts

• Undertake admin responsibilities as required.
• Keep current on new releases and enhancements.

Required Skills/Experience

What You’ll Bring

Required Experience, Skills and Qualifications

Good communication, interpersonal, and analytical skills.

Ability and desire to provide excellent customer-service to internal customers.

Ability to work independently and in a dynamic environment.

Excellent English skills both written and verbal.

Strong problem-solving skills.

Flexibility to working in shifts.

Proactive, great teammate.

Positive and “Can Do” Attitude.

Results orientated.

Good PC skills, esp. in Word/Excel.

Diversity and Inclusion:

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