Job Description
Responsibilities
The responsivilities include but are not limited to
- Overall management of vendor
- Attend all vendor/business meetings
- Manage vendor to ensure tasks are being completed, questions are being answered
- Manage vendor issue logs
- Escalate issues when necessary
- Understand what services are paid and where the services reside
- Understand what the services/service types mean and how they are billed
- Processing monthly voice/network invoices from receiving the invoices to making sure they are paid
- Ensuring all accounts are reconciled and paid on time
- Work closely with vendors on invoicing issues
- Ensure invoice is received
- Review invoice in Tangoe to ensure invoice is accurate
- Understand any invoice discrepancies
- Add invoice information to the account spreadsheet
- Review forecast to ensure PO is not overspent
- Understand how current invoice affects forecast/budget
- Monitor invoices to ensure they
- are approved by all approvals
- show up on the payment file
- are processed by AP
- show up in SRM to approve
- are paid
- Process payment files
- Add payment information to the account spreadsheet
- Process month end
- Ensure accruals are accurate each month prior to month end
- Upload payment information into the TEM
- Maintain account spreadsheet ensuring
- All fields with calculations have calculations
- Monthly calculations are updated each month
- LBE numbers are updated once LBE is closed
- LBE numbers are tracked for each LBE
- Open all physical mail
- Determine if it belongs to you/team
- If it does not, find out who it belongs to
- If you still don’t know, provide back to admin
- Determine what needs to happen with it
- Complete vendor management tasks to ensure vendor information is current and up-to-date to avoid or fix payment issues
- Complete seed templates to set up new billing accounts
- Work with TEM vendor for all invoice issues
- Liaison between the voice/network teams and Finance to ensure all accounts are forecasted/budgeted appropriately
- Review the moves, add, changes, and disconnects to ensure the services were updated, added or removed from the invoices
- Understanding the forecast/LBE process
- Understand what new services are coming and when
- Understand how the new services will affect the forecast
- Working with Finance and Business to adjust forecast in each LBE if needed
- Work with Provisioning team to ensure the MACD process is closed
- PO/POCN Process
- Creation of Purchase order/Purchase order change notifications (POCN)
- Understand what the budget is and how much POs need to be created for
- Understand the cost centers and what PO goes against what cost center
- Understand who owns each cost center
- Understand PO/POCN Process from beginning to end
- Create the appropriate documentation
- Get the appropriate documentation/approvals from other teams, if needed
- Know and understand timelines
- Ask questions when necessary
- Escalate any issues when necessary
- Work through time constraints
- Record time in Powersteering
- Complete ISOTrain as you receive them
- Documenting processes