Responsibilities
In this role, you will be responsible for 
•    Leading all aspects of and finalizing process execution/documentation at their level.
•    Supervise and Ensure timely execution of tasks in Lending area in Retail Banking which are critical and complex in nature
•    Audits data transactions and takes/makes client calls.
•    Shares knowledge and best practices
•    Adhering to defined performance level parameters (efficiency, quality etc.)
•    Assist the Leaders with closing changes in documentation with the Business
•    Identifies problem through audits or Client feedback
•    May assist the Leaders in a multi shift environment as a single point of contact
•    Regular communication/governance calls with client
Qualifications we seek in you
Minimum qualifications
•    Any graduate (B. Com preferable)
•    Proven experience in banking operations
Preferred qualifications
•    Prior-experience in Retail Banking/Mortgage or Finance industry
•    Excellent Interpersonal skills.
•    Experience in managing a banking process
•    Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
•    Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.