Core responsibilities

• Development of ARIS custom reporting and automation solutions for EY practitioners as well as end clients to enable effective usage of ARIS.
• Function as a technical architect and administrator for EY’s global IBM Blueworks Live as well as ARIS infrastructure
• Provisioning of “on-demand” workspaces, databases, licenses and user access on BPM tools to EY project teams globally for delivering client work.
• Manage and maintain high-quality, organized and well-structured spaces/databases in EY’s global ARIS and IBM BWL environments.
• Manage ARIS configuration and customizations (reports, filters, templates, semantic checks, etc.) for EY ARIS databases as well as end clients, based on project needs.
• Drive innovative initiatives and expansion of EY solutions within the BPM domain, especially on ARIS and IBM Blueworks Live tools.
• Support upgrade of EY’s ARIS environment, as and when required.
• Play key role in requirement gathering workshops with business teams.
• Support exploration and onboarding on new BPM tools (process mining, process automation, etc.) in EY for usage by global practitioners.
• Support client projects globally in ARIS and IBM BWL projects through database management, QA of documented models, development of custom solutions and providing consultation on technical aspects of these tools.
• Enable BPM team to develop sector process models and deliver client work by providing automation solutions and required technical setup by understanding requirements.
• Proactively explore new tools and technologies and identify ways to leverage them to automate routine tasks, improve ways of working and expand BPM offerings.

Additional responsibilities

• Track and analyse problems faced by team members as well as global EY practitioners and proactively develop and/or recommend solutions.
• Ability to participate and work effectively as part of a team, including pro-active collaboration and input-seeking.
• Ability to work virtually in a globally-distributed environment
• Successfully participate in complex, virtual, and onsite teams in a matrix environment
• Demonstrate ability to work well in a team environment and to lead others in a directed effort to complete projects
• Strong communication and presentation skills and a proven ability to work with employees and management at all levels of the organization
• Ability to conduct face-to-face and virtual Trainings on ARIS and IBM BWL platforms
• Willingness to travel international, as required

Knowledge and Skill Requirements:

• 2-4years of experience in Business Process Management (BPM) domain and/or ARIS and/or any other process modelling tool like IBM BWL, Signavio, Bizagi, Casewise or Adonis
• Knowledge and experience in deploying integration between ARIS and other tools using APIs
• 2-4 years of experience with programming in JavaScript, SQL, XML, HTML, Visual Basic or Java
• Working knowledge of establishing connection between ARIS and SAP Solution Manager
• Strong written and verbal communication skills
• Ability to adapt communication styles for interacting with stakeholders at various levels in a multi-cultural environment
• Ability to take initiative and manage multiple deliverables, simultaneously, in a fast-paced and highly challenging environment
• Keen and continuously focussed on upskilling self by learning new technical skills
• Understands and applies the correct methodology, tools and technology​
• Identifies and promotes opportunities for process improvements​
• Focuses on quality by asking critical questions and sharing ideas and concerns openly
• Continuously thinks of ways to improve own deliverables, processes and ways of working and openly discusses the same

Preferred Qualifications:

• Knowledge of BPMN 2.0 modeling notation
• Experience in Application/Infrastructure Lifecycle Management
• Experience in managing/implementation of process mining tools like Celonis