• Manage the team's daily activities to identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.  

• Provide guidance to the team to leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need. 

• Identify a consistent pipeline of opportunities to meet client goals. 

• Identify and drive process improvements by sharing Leakage Prevention insights with your supervisor to implement changes that reduce deductions. 

• Continually develop and train your team to establish a bench of knowledgeable resources. 

• Engage supervisor and client as required to resolve complex issues. 

• Special projects as needed, providing support and collaborating with the senior management team. 

• Support the senior leadership team on client presentations and provide input on how to expand our scope. 

• Pricing & Promotions: 

• Knowledgeable on the Price Change and Trade Promotions process to assist the team with validating deductions within timeline.  Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct. 

Supply Chain: 

• Knowledgeable on Order Management, Logistics and other non-trade deductions process to assist the team with validating deductions within timeline.  Work with the team to be able to identify invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and carriers. 

 B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.  

• Relevant years of experience in Order to Cash and AR domain. 

• Strong analytical skills and ability to work with complex data. 

• Excellent attention to detail and problem-solving abilities. 

Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team. 

• Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment. 

• Proficient in Microsoft Office - Excel, PowerPoint, and Word. 

• Strong communication skills with ability to express ideas and recommendations clearly and succinctly. 

• Ability to multi-task and prioritize items with specific time constraints. 

• Ability to adapt to business' changing needs. 

• Client focused mindset with proven ability to respond quickly to internal and external client requests. 

Pricing & Promotions: 

• In depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.