Responsibilities
Conduct Scrum ceremonies, SAFe ART events including coordinating business demos, retro meetings and Scrum of Scrum meetings
Assist the Product Owner as needed with backlog maintenance, internal and external communication
Provide guidance and coaching on Agile best practices to the teams and the wider organization, ensuring that Agile practices are adopted consistently across all projects.
Develop and maintain project plans, ensuring thatpmo risks are identified and managed effectively and that the project is on track to meet its objectives.
Manage project delivery, ensuring that projects are delivered on time, within budget, and to the required quality standards of the Salesforce Projects
Participate in code reviews, troubleshooting, and performance tuning to ensure that applications are scalable, secure, and maintainable
Finances & Contracts: Manage programs budget allocations; Ongoing Forecasts, Payables and Accruals;; Vendor invoice submissions; Financial Reporting to leadership/ePMO; License Management; Contract Reviews
Resources: Onboarding and Offboarding related activities; Track project assignments; Compliant with Training Needs (CIA, SDLC, Agile)
Project Information Systems: Project monitoring tool, Information Protection, Risk Management, Configuration Management and other Internal Project Data Tracking tools
Project Documentation & Process Guidance: Adherence to SDLC Process and Project checkpoints; Adherence to Internal PMO processes and SOPs; Internal Project Audits; Documentation in regards MS Teams, SharePoint, Gnosis
Program Executive Reporting: Develop and present Portfolio program statuses and executive reports to Portfolio program leadership (including Client partners and ePMO)
Program / Project Quality Assurance & Risks: Weekly status Reporting; Maintain RAID Log and manage Risks; Monitor schedule and quality; Projects compliant with Portfolio PMO processes and SOPs; Agile & Scrum Metrics
Project Closure: Setup of Application Support structure; Transition to Support; system entries; Gnosis and Approved Documents; Compliance Report
Basic Qualifications
Bachelor’s degree in computer science, Software Engineering, or related field with total relevant experience of 9+ years .
3+ years of experience developing custom solutions in Salesforce CRM platform.
3 + working experience in scaled agile environment
At least 2 years of experience as a Scrum Master, with a strong background in Salesforce.
Experience working with project management / PMO methodologies such as PMBOK, PRINCE2, Safe or Agile.
Working experience in project management working on Budget management, Resource management, Project documentation, Executive Reporting, Quality Audits and project closure activities.
Experience in an Agile/Scrum development methodologies within sizable corporate organizations
Experience working with project management methodologies such as PMBOK, PRINCE2, Safe or Agile.
Experience with Salesforce Lightning and Apex programming language.
Strong understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
Knowledge of software security principles and experience implementing security controls in Salesforce, including OWASP, CIS, and NIST standards.
Excellent communication, collaboration, and problem-solving skills.
Led and managed Agile Release Train and Scrum teams to deliver high-quality, integrated solutions using Agile methodologies.
Preferred Qualifications
2 + Salesforce Certifications that may include Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder, Platform Developer I, User Experience Designer, System Architect, or Application Architect
Coordinated program and project external audits
Technology certifications such as Copado, GitHub, Test Automation Tool Suites (e.g. Pytest, Selenium, AccelQ)
Agile trainings and certifications such as Scrum Master, Product Owner, Scaled Agile SAFE
Working knowledge of Salesforce Health Cloud, Patient Connect product, systems within the Patient Services functions
Knowledge of database, storage, hosting, cloud, application, analytics, and services technologies, Tableau analytics and reporting