Preferred qualifications:

• Experience in content policy and reviewing online content.
  
• Experience in scaled operations, workflow design, and process documentation.
  
• Experience in content analysis, fraud Investigation, or data analytics.
  
• Knowledge of data analytics, with the ability to execute efficiently.
  
• Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration.
  
• Excellent problem-solving, critical thinking, communication and presentation skills, with attention to detail in an ever-changing environment.
  
  
  

Responsibilities

• Improve workflows and operational workstreams.
• Implement, execute, and iteratively improve enforcement operations.
• Lead projects involving multiple-stakeholders.
• Partner closely with stakeholders across Trust and Safety and other cross-functional teams such as Product, Engineering, Business Development, and Legal.
  
  
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in building scaled operations, workflow design, operations management, process documentation or similar.
  
• Experience in policy, policy compliance, content analysis or moderation, customer support, policy creation, or Trust and Safety.