Business Analysis

• Skilled in eliciting requirements through meetings with business users and the development team, as well as through document analysis. Capable of distinguishing between user needs and wants
• Expertise in conducting gap analysis to identify discrepancies between current processes and future state requirements
• Ability to assess the impact of changes on existing systems, processes, and organizational structure
  

Legacy System Modernization

• Possess in-depth knowledge of the insurance business, with experience in modernizing insurance applications written in legacy technologies such as Delphi and VB. Additionally, have a strong understanding of system architecture, workflows, and data structures
• Experience in creating data mapping documents to translate legacy data formats to new system formats
  

Agile Methodology

• Thorough understanding of Agile principles like iterative development, incremental delivery, and continuous improvement
• Proficient in writing clear and concise user stories, breaking them down into manageable tasks, and grouping them into epics and features
• Experience working with Scrum (sprints, daily stand-ups, sprint reviews) and Safe Agile Practices
• Skilled in creating, assigning, and tracking Jira tickets, ensuring all user stories and tasks are well-documented and progress is monitored
  

Technical Understanding

• Basic knowledge of programming languages (e.g., SQL, Java, Python) to understand developers’ perspectives and facilitate better communication
• Familiarity with database concepts, including relational databases, SQL queries, and data modeling
• Understanding of system architecture principles, including client-server models, microservices, and cloud computing
  

Communication And Collaboration

• Strong ability to engage with stakeholders at all levels, from end-users to senior executives, ensuring their needs and expectations are met
• Experience in facilitating requirements workshops, brainstorming sessions, and solution design meetings
• Skilled in mediating conflicts and finding common ground among stakeholders with differing viewpoints
  

Required Qualifications

• 15+ years of experience in Business Analysis in Software Delivery Cycle in Insurance domain
• 10+ years of experience working in Agile Environments creating Epics, Features, User Stories, Bugs, Product Backlogs and Spikes in JIRA
• 7+ years of experience working in projects modernizing legacy insurance applications to modern web technologies such as React-JS, Spring boot and microservices
• Good understanding of Delphi and MS SQL, including legacy codebases, to effectively refactor, migrate, or integrate components into modern web based architecture
• Experience in facilitating Sprint look ahead with Technical Teams and provide guidance on product features
• Skilled in creating process diagrams using Microsoft Visio or similar tools (e.g., Lucidchart, Draw.io).
• 3+ years of experience in migrating data from MS SQL to a modern database solution suitable for web applications (e.g., PostgreSQL, MySQL). Understanding data modeling and schema design.
• Certified Scrum Product Owner (CSPO) from Scrum Alliance.
• Understanding of user interface (UI) and user experience (UX) design principles to ensure the modernized application is intuitive, responsive, and user-friendly
• Proven ability to work effectively with cross-functional teams, including developers, QA teams, and stakeholders at various level