PRIMARY RESPONSIBILITIES
- Demonstrates robust leadership and supervisory skills coupled with an extensive understanding of operational processes for the designated operations area.
- Exhibits a comprehension of end-to-end processes within the operations team, with the ability to promptly address inquiries and perform daily tasks as needed to support the team.
- Is risk-minded and ensures the accurate and timely completion of control reporting and audits.
- Conducts a daily review of the team's work as assigned.
- Acts as the primary escalation contact for the team resolving issues with a sense of urgency in order to mitigate potential risks, with a discerning ability to escalate issues to the appropriate managerial level.
- Ensures day-to-day staffing adequacy in the department, providing training and cross-training to employees as necessary. Demonstrates the ability to prioritize initiatives and distribute workloads effectively during periods of peak activity.
- Responsible for implementing processes to support firm-wide initiatives.
- Reviews and proposes new methods and procedures to enhance daily operations in the department for increased efficiency and effectiveness.
- Ensures accurate and timely responses to emails and inquiries.
- Undertakes diverse developmental

QUALIFICATIONS

JOB QUALIFICATIONS
SKILL SET
Required Experience: 5+ years

PRIMARY SKILLS
- Bachelor's Degree (4 year degree) with concentration in finance or accounting preferred.
- 5+ years' previous experience in the financial services industry with demonstrated deep functional knowledge in financial services with a focus on financial services operations
- Proven track record as a successful leader who focuses on their people
- High level of service with a focus on ensuring an outstanding client experience
- Risk-minded and shapes organizational standards in risk management, anticipates global trends, and guides others through unprecedented circumstances
- Demonstrated organizational skills, self-initiative, and the ability to analyze information to support the team.
- Effective planning, prioritization, and deadline management capabilities.
- Proficiency in MS Outlook and adept handling of substantial email correspondence.
- Ability to thrive in ambiguous conditions and navigate successfully through uncertainties.

Good to Have Skills
- 1-2 years supervisory experience preferred.
- Strong communication skills essential for effective interaction with internal and external staff and management at all levels.


Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.