In this role, your responsibilities include (but are not limited to): 

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit. 
• Assist with managing your theatre’s budget and growing revenue. 
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada’s #1 premier film exhibition company.   

Qualifications: 

This role may be a perfect fit for you if:  

• You have experience in a similar environment.  
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.  
• You have demonstrated ability to lead a team during high volume business periods in multiple departments.  
• You have strong conflict resolution, negotiation, and objection handling skills.  
• You have schedule flexibility to work extended hours as required. 

Additional Information: 

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!