Manage a book of business of UberEats restaurant partners

Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings

Upsell merchants on marketing products (ads, promotions, etc)

Build processes and standardize best-practices within merchant success and your territory

Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants

Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews

KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics

For Client Success Specialist - At least 1 year of experience in sales, operations, account management, or similar functions or 0+ years with a Bachelor’s Degree and exposure to sales, operations, account management or similar functions

For Account Manager - At least 3 years of experience in sales, operations, account management, or similar functions

Proficiency using Excel, Google Sheets, Tableau, Python, or other similar data tools
 USD$88,000 per year - USD$98,000 per year.