The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving.

Responsibilities
Responsible for managing new hire training roadmap and respective Business metrics.

• Responsible in performing quality check for financial and non-financial transactions which includes account set ups, deposits, policy maintenance, and claims payments on applicable systems.
• Work well in the current frame of things & ability to raise when required.
• Should have a customer-focused approach & Attention to detail.
• Good written, verbal communication and interpersonal skills required.
• Relationship management ability with internal customers
• Good Excel and Presentation Skills
  Minimum Qualifications
  Any Graduate except B. Teach
  
  
  
  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
  
  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.