We are inviting applications for the role of Assistant Manager – Social Media Research Responsibilities

• Analyze and interpret data using a variety of social media tools, secondary research, digital analytics platforms, and other related tools
• Convert data into actionable insights
• Use story boarding techniques to create reports on PowerPoint
• Create and visualize analysis concepts and models in the report
• Come to clear conclusions, implications, and recommendations on the way forward
• Ensure accuracy and attention to detail in all phases of the research process
• Ensure project timelines are met
• Work with clients to understand their business and research objectives
• Ensure the client’s research/business questions are answered effectively, and to their satisfaction
• Lead a project team to ensure team members perform to their best potential, and move up the learning curve
• Drive and support Genpact’s transformation towards more automation, and analytics
• Internal stakeholder management
  
  

Qualifications we seek in you! Minimum Qualifications

• Graduate degree (any), followed by MBA
• Relevant years of experience in social research methodologies and techniques
• Excellent MS Office skills (Advanced Excel, PowerPoint, Word)
• Excellent business writing and communication skills
• Ability to effectively lead, manage, and mentor a project team
• Knowledge about social and digital media research & analytics
• Strong analytical and critical thinking skills
• Ability to generate insights and inferences from facts/data
• Ability to analyze, organize and integrate large amounts information into clear concise presentations
  
  

Preferred Qualifications/ Skills

• Good to have: Understanding of the technology industry
• Good to have: Experience working with popular social media monitoring tools or management tools
• Good to have: Experience in other visualization tools such as power BI
  
  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .