Manage and lead projects, team, develop and coordinate realistic project estimates, plans, working and communicating effectively with Management, QA, Operations
Understand Audits operations, internal tools and processes and leverage those to push automation and increase work efficiency
Using data and scientific management techniques to provide solutions to cater to various business needs
Process Analysisto Improve Throughput, Quality and Operations and Forecasting
Study the As Is processes and come up with To Be efficient processes. Mapping and Implementation
Predicting resource and volume forecast for different processes
Metrics and Scorecards preparation for various evaluations, comparisons
Preparing Scorecards for competing entities ( vendors, admin , processes). Preparing Dashboard and Metrics for Program Managers
User Response Analysis , Performance and Quality Measurement, New Metrics Definition
Project Management including Planning, coordination, Effort estimation, Reporting and Execution
Coordinating entire project by integrating with different teams
Driving the project and identifying parameters for next steps/enhancements
Leveraging multiple teams/products for data enhancement
Leading and assisting in special Pilot Projects related to Business and coming up with actionable recommendations
Preparing Executive Level Presentations
Participation and Analytical Suggestions in increasing user base/participation for Map products
Should be from Quality Background
Candidate is a graduate
Creation of Dashboard, Experience in advance excel, 7 OC tool
Strong analytical, communication and Presenatation skills .
Hands-on Experience on Google suite will be an added advantage
Strong on MIS/Reporting
Drive and Lead the support team (BA’s) on analysis and perform pilot work/audit
Raise / Drive the feature request that will improve or affecting the process
Review the policy documentation document and suggest improvements
Suggest improvements to present workflow and processes
Identify and propose initiatives to increase efficiency
Manage large projects, develop and coordinate realistic project estimates, plans, working and communicating effectively with Client Program Managers across various locations
Understand New Age Media Client’s products, internal tools and processes and leverage those to push automation and increase work efficiency
Work Closely with Program Managers to understand various workflow requirements and plan to transit these workflows to Wipro
Using data and scientific management techniques to provide solutions to cater to various business needs
Project Management including Planning, coordination, Effort estimation, Reporting and Execution
Coordinating entire project by integrating with different teams
Driving the project and identifying parameters for next steps/enhancements
Preparing Executive Level Presentations
Participation and Analytical Suggestions
Strategies various product & workflow changes along with delivery for smooth Transition