Responsibilities In This Function Include
Employ a customer obsessed mindset and product management techniques to actively pursue customer engagement and a deep knowledge of customer behavior to act as their voice in discovery and product refinement
Apply a working knowledge of Agile delivery frameworks, such as Scrum or Kanban, in a multi-team environment to enable the realization of outcomes from discovery through delivery to the market
Orchestrate discovery practices, including testing and experimentation, to create a shared understanding of the technology domain, business strategy, and customer desire in the marketplace in partnership with design and engineering partners across cross-functional areas
Collaborate with Product Managers and stakeholders to contribute to and influence overall product vision and roadmap to convey desired outcomes through the product backlog
Ability to exercise effective product backlog management including prioritization in alignment with OKRs to deliver the greatest value-based outcomes in alignment with overall product strategy and setting of the product goal
Attend key Agile events for the product area to connect product strategy to the team and provide subject matter expertise
Entrusted to make decisions for their product area such as defining acceptance criteria, acceptance of stories and determining when the solution delivered will meet the definition of done to maximize value and iterative learnings from the team
Actively seek to utilize data mining and perform analysis to uncover data driven insights and support recommendations of necessary actions
Engage with cross-functional experts to ensure solutions are business ready from risk, legal, compliance, and policy perspectives
Characteristics Displayed In This Role
Displays an agile mindset to adapt to changing customer needs, business strategies, and technology environments to deliver in a way that meets the demands of the current and future marketplace
Embraces innovation, collaboration, and experimentation to uncover new and unique opportunities for product advancement
Champions an environment of trust, safety, candor, and cohesiveness with the team, customers, and stakeholders
Strong ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of the product and address critical decision points to sustain team, customer, and stakeholder excitement around the product
Aptness for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking in a complex matrixed environment
Ability to use empathy to understand customer and end user needs and translate into delivery themes