MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
  
  
  

Product Managers in Data & Services at Mastercard

• Translate deep understanding of our customers into products and solutions that drive significant customer value
• Build innovative products that advance how businesses all over the world derive most value from their data assets
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales and Marketing, Technology teams, Data Strategy)
• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
  
  
  

The MasterCard Data & Services global product team is seeking a Product Manager – Technical to support the evolution of the platform on which Mastercard Intelligence Center (MIC) and Acquirer Intelligence Center products are built.

These products are at the heart of a world-class analytics eco-system built on a universe of transactional and behavioral data. They help customers across the globe make smarter data-driven decisions and move the needle on their business performance.

Our Product Managers are listening to our customers and driving new innovations in self-service analytics and diagnostics.

We are currently on a transformation journey to further evolve our platform and this is a great opportunity to be part of a high-growth, diverse and innovative team.

Role Description

• Partner with core product lead and teammates in engineering, design and other parts of the organization to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability.
• Work on end-to-end strategy for key features within our platform and help drive them from inception to launch.
• Drive products with a technology strategy that supports rapid development of scaled enterprise software products.
• Conduct user research, including internal and external customer interviews, to deepen understanding of customers’ pain points, motivations, and opportunities specific to how users want to view and consumer insights.
• Ensure consistent alignment between business priorities and development objectives.
• Translate business priorities into clear, actionable technical requirements for engineering team. Oversee timely and high-quality execution of creation of technical requirements.
• Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients.
• Partner with internal Delivery teams to Promote internal and external feature adoption
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Provide input into pricing and go-to-market strategy
• Work with data privacy teams to ensure adherence to Mastercard data privacy standards and guidance
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans and effects on product P&L
  
  
  

We are looking for someone with the following qualities

• Passion for working with and driving insights from data to enable users and businesses
• 1-2 years of experience building features and products
• Analytical, solutions-oriented skillset
• Technical expertise in SQL, Python, R
• Experience designing, executing, and distilling user research to drive value for the customer and an outstanding user experience
• Excellent written and verbal communication skills including the ability to interface with clients
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools (JIRA, Confluence, AHA, etc.)
• Ability to work with cross-functional teams and across multiple stakeholders
• Bachelor’s degree in Computer Science or related technical field