Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow.

Vodafone Global Enterprise (VGE) is dedicated to managing the communications of multinational corporations. We simplify corporate systems and help you reduce costs. We give our global customers the flexibility to take advantage of new opportunities. And we help them get back to doing what they do best – managing their business, not their systems and infrastructure.

We help major multinationals plan, roll out and manage communications solutions that save time and money. Our dedicated experts in Europe, Asia-Pacific, Africa and the Americas keep businesses connected and competitive in the global marketplace.

We give our customers a single point of contact for all your services – devices, pricing, billing, ordering and support. Global Account Manager (GAM) help them define their communications strategy. A network of National Account Managers (NAMs) provides local expertise.

Role Purpose

The National Account Manager (NAM) will manage the local customer relationship of about 5-10 VGE accounts across Vodafone operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, service and mobile solution offerings as well as projects to emphasize the vertical approach and support discussions around digitalization.

What will you be doing?

• Ensures delivery of all financial sales targets including revenue, connections for voice and data, market share and net margin contribution by identifying potential markets for new and existing products and services
• Leads opportunity-driven Account Team including overlay as well as pre and post sales functions areas to ensure good team alignment and smooth implementation and operation of products, services and solutions
• Holds responsibility for strategy development and account planning for dedicated accounts on a national basis in alignment with the global account plans, applying the vast product portfolio of Vodafone Global Enterprise
• Identifies and nurtures sales opportunities and leads coming from meetings, clients, another sales force or vendors
• Establishes and leverages appropriate relationships with Vodafone customers to win new business. Main introduction of innovations and concepts to key decision makers within the customer through relationship and stakeholder management at all hierarchy levels
• Utilizes internal network to get results for customers and to ensure effective problem resolution and process alignment
• Acts as the voice of the customer within VGE to ensure that customers views and needs influence our marketing mix including product / proposition

Who are we looking for?

• Ability to think strategically and address global VGE footprint as well as working analytically
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers
• Ability to work in a team and hands-on mentality in order to move projects in the right direction
• Demonstrated success in networking at all levels of buying centres amongst industry leaders with strong relationship management skills
• Ability to translate customer’s objectives and strategy into relevant VGE propositions
• Degree in Business Administration or other relevant areas preferable
• Excellent communication skills
• 3+ years’ experience in Key Account Management and Solutions Sales