Responsibilities/Duties
Manage quarterly and annual renewal portfolio of accounts (generally high volume/low dollar) for assigned territory
Maximize renewal value, ensure on-time renewals and mitigate cancellations
Build and send quotes to resellers/customers at least 90 days in advance
Track all quotes, phone calls and emails in Salesforce.com
Work closely with manager to handle customer objections and negotiate renewal contracts as required
Collaborate with cross-functional teams such as order management, finance, legal and AR
Provide weekly/monthly/quarterly forecast of renewals pipeline
Uncover capacity software license leads and opportunities
Qualifications

Required Skills and Experience:
One+ year of renewals, inside sales experience or related experience
Proven time management skills in a dynamic sales environment
Demonstrated ability to effectively communicate (verbal and written) with customers
Strong organizational skills with ability to handle various tasks; attention to detail
Must be able to work well with others as part of a broader team cross-functionally
CRM and Microsoft Office experience preferred
Education/Licensing/Certification
4 year degree in Business or equivalent experience